Legal Disclosures & Governance

1.1 DesignBuildix, registered at 113 Avenue du Général de Gaulle, 33250 Pauillac, France, is the data controller for all personal information collected through our website and service consoles.

1.2 We collect personal identification information (name, email, phone number, company name) only when voluntarily submitted by users through our contact forms, service inquiries, or project consultations.

1.3 In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), personal data is processed exclusively for client communication, project delivery, invoicing, and statutory tax reporting.

1.4 We do not sell, rent, or distribute personal information to unauthorized third-party brokers. Data is securely retained within encrypted EU-hosted cloud systems in compliance with ISO/IEC 27001 standards.

1.5 You have the right to access, rectify, erase, restrict processing, or port your personal data. To exercise these rights, contact our data protection officer at [email protected].

1.6 Data is retained for the duration necessary to fulfill the purposes for which it was collected, or as required by applicable law, tax regulations, or legitimate business interests.

1.7 For users in California, we comply with the California Consumer Privacy Act (CCPA). You may request disclosure of the categories and specific pieces of personal information we have collected about you.

2.1 All digital services, software deliverables, and engineering advisory packages provided by DesignBuildix are governed by explicitly contracted Statements of Work (SOW) executed between the Client and DesignBuildix.

2.2 Upon complete settlement of agreed commercial invoices, DesignBuildix assigns all worldwide intellectual property rights in the client-specific software deliverables, design tokens, and digital assets directly to the Client.

2.3 Project timelines specified in proposals are estimates. DesignBuildix will communicate any material delays promptly and propose revised delivery schedules for Client approval.

2.4 Clients are responsible for providing timely access to necessary accounts, assets, and information required for project delivery. Delays in client-provided materials may extend delivery timelines proportionally.

2.5 DesignBuildix reserves the right to use anonymized, non-confidential project methodologies and general outcomes for portfolio and marketing purposes, unless explicitly prohibited in the SOW.

2.6 These terms are governed by the laws of France. Any disputes arising from or relating to these terms shall be resolved in the courts of Bordeaux, France.

3.1 DesignBuildix uses functional cookies and encrypted telemetry to guarantee secure platform sessions and optimize response latency. No advertising or tracking cookies are deployed without explicit consent.

3.2 Essential cookies are required for core site functionality including session management, security tokens, and preference persistence. These cookies cannot be disabled.

3.3 Analytics cookies may be used to understand aggregate usage patterns and improve our services. All analytics data is anonymized and processed within EU data residency boundaries.

3.4 You may manage cookie preferences through your browser settings. Disabling essential cookies may impair site functionality. Our cookie consent banner allows you to accept or decline non-essential cookies at any time.

3.5 Cookie consent preferences are stored in your browser's localStorage and persist until you clear your browser data or modify your consent through our cookie banner.

4.1 DesignBuildix operates on a milestone-based payment model. Deposits are non-refundable once project work has commenced and a Statement of Work has been executed.

4.2 If DesignBuildix fails to deliver the agreed-upon scope within a mutually approved timeline due to internal factors, the Client may request a prorated refund for undelivered milestones.

4.3 Refund requests must be submitted in writing to [email protected] within 14 business days of the relevant invoice date. Requests are reviewed and resolved within 5 business days.

4.4 Custom development work, design token libraries, and accessibility audits are delivered incrementally. Partial refunds may apply to incomplete milestones at the discretion of both parties.

4.5 Monthly retainer agreements (SLA maintenance) may be cancelled with 30 days' written notice. No refund is issued for the current billing period, and all services cease at the end of the notice period.

4.6 DesignBuildix is committed to resolving delivery concerns amicably. Before initiating a formal refund request, Clients are encouraged to contact our support desk for a remediation review.